2nd Tier Prepayment Customer Manager

Designed to support the management of pre-payment customers in the competitive domestic market. Manages the generation and receipt of 30 different Data Flows from the Data Transfer Catalogue (DTC) with a wide range of variations and permutations across the various pre-payment meter types.

2nd Tier Pre-payment Manager provides a powerful, yet easy to use, integrated solution for the management of Pre-Payment Customers and the Pre-Payment related Data Flows in the 2nd Tier Electricity market.
The key features of the system are:

• Maintains a comprehensive database of all pre-payment customers and their accounts
• Simplifies and automates the generation of all pre-payment related Data Flows, with users merely required to select an action e.g. Activate Account
• Provides comprehensive Data Flow validation for incoming and outgoing flows
• Automatically logs all Data Flows sent and received for each customer together with their effects on the customer's account
• Interfaces directly to the message gateways for Data Flow output and input
• Also supports direct fax delivery of Data Flows
• Provides a range of reports to simplify the management of Pre-Payment Customers, such as identifying those Customers for whom no credit purchases have been reported
• Can be used to produce Customer statements and letters
• Can be linked to central Customer Information Systems to form integrated solutions

Multi-user system available for operation using Oracle Database Technology, now scalable to handle in excess of 1,000,000 pre-payment customers.