Quantum and CQO Prepayment Customer Manager

The Quantum and CQO Pre-payment Manager provides a powerful, integrated solution for the management of Gas Pre-Payment Customers using the Quantum system, and in particular the links to the Central Quantum Office (CQO), now operated by Siemens Metering Services, and TransCo.

The key features of the system are:

• Maintains a comprehensive database of all gas pre-payment customers and the operation of their accounts
• Capable of generating all CQO and TransCo forms required to operate the Quantum system
• Automatically logs all CQO and TransCo forms together with their effects on the customer's account
• Supports the generation of Email CQO files to the CQO and the processing of Email report files for cash transactions and meter readings etc. from the CQO
• Supports direct Fax delivery of those CQO and TransCo forms not covered by current Email interfaces
• Enables the reconciliation of cash transaction data from the CQO against the monthly CQO Invoices
• Provides a range of reports simplify the management of Pre-Payment Customers, such as identifying those Customers for whom no credit purchases have been reported from the CQO
• Can be used to produce Customer statements and letters
• Can be linked to central Customer Information Systems to form integrated solutions

Multi-user system available for operation using Oracle Database Technology, now scalable to handle in excess of 1,000,000 pre-payment customers.